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Milestones of Raffles Medical Group |
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- 2006
The Monetary Authority of Singapore approved the conversion of IMI's general insurance licence to a life licence on 31 March. This allows it to write long-term, guaranteed renewable health insurance products.
The relaxing of Ministry of Health policies to allow TCM practices in hospitals saw the opening up of the Raffles Chinese Medicine on 1 April to offer services in herbal medicine, acupressure, and acupuncture.
Patient Liasion Office in Ho Chih Minh City in Vietnam was set up on 1 February to meet the needs of the growing Vietnamese market.
- 2005
Opening of 6 new Raffles Medical Clinics, maintaining Raffles' position as the largest group of Family Medicine clinics in Singapore today.
Raffles Hospital is fast growing as an international patients hub. 35% of the hospital's patients are foreigners, comprising nationals from 100 countires.
Patients from core markets such as Indonesia and Malaysia have increased and the Hospital has seen an emergence of exciting new markets such as Korea, Myanmar and the Russian Far East.
- 2004
RMG set up a Representative Office in Dhaka, Bangladesh in June to meet the needs of this fast growing market.
The first living donor renal transplant was successfully performed on a Korean businessman, Mr Um Sun Ho on 13 September.
Requests for TCM services, particularly acupuncture, encouraged the beginning of acupuncture service for outpatients in November. This was extended to inpatients in April 2005.
Raffles Medical Group's humanitarian arm, renamed Asian Medical Foundation, sent its first relief mission to Aceh on 26 December to assist in the 2004 Boxing Day Asian tsunami crisis.
As the Monetary Authority of Singapore liberalised its restrictions on medical insurance, the Group became interested in writing insurance plans for individuals or policies beyond one year. International Medical Insurers was issued a licence by the Monetary Authority of Singapore in November. It commenced operations as a general insurance company on 2 January 2005, restricted to accident and health insurance - the first for a healthcare group in Singapore in more than 10 years.
- 2003
Raffles Japanese Clinic was set up on 15 January to serve an exclusively Japanese clientele. Manned by a completely Japanese team of doctors, nurses and staff, the Clinic was popular among the growing numbers of Japanese expatriates working in Singapore.
When SARS reared it ugly head in Singapore, Raffles Medical Group was appointed by Civil Aviation Authority of Singapore, Immigration and Checkpoints Authority, and Maritime and Port Authority of Singapore in March to conduct temperature screening at the air, land and sea border checkpoints.
To meet our patients' every health need, Raffles Health was launched in March to develop and distribute quality personal healthcare products. Among its earliest products was the SARS Protect kit.
Seeking separate lives, Iranian twins Laleh and Ladan Bijani came to Raffles Hospital. The epic separation surgery was carried out in July.
After consulting doctors at the Great Ormond Street Children's Hospital in London, the Mins from Korea came to Raffles Hospital to separate their conjoined daughters. In July, twins Ji Hye and Sa Rang were successfully separated.
Launch of Health@Work - a health management consultancy service for corporate clients wishing to implement employee health programmes in the workplace.
- 2002
Raffles Hospital was officially opened by then Deputy Prime Minister Mr Lee Hsien Loong on 16 March.
Raffles Medical Group's humanitarian arm - The Medical Foundation - was set up to serve the community.
First open heart surgery was successfully performed on longtime patient of the Group, Mdm Lim Eng Neo, in June.
Raffles Medical Group achieves Group wide ISO 9001:2000 certification in October.
As the Group's clinic services in the CBD continued to expand, RMG's flagship clinic at Caltex House was moved to OUB Centre in December.
- 2001
Raffles Hospital commences operations on 31 March. The first inpatients of Raffles Hospital were seven patients transferred from the SurgiCentre.
The first Raffles baby, Foo Xing Yin, was born at 7.20pm, 19 July. She was delivered by Consultant Obstetrician Dr Joan Thong Pao Wen.
- 2000
The growing number of Indonesian patients in Raffles SurgiCentre signaled to the Group the need to set up a liaison centre in Jakarta. As such, the Group's first Representative Office opened in March.
Raffles Medical Group was appointed to provide medical services to the departments under the Ministry of Home Affairs - the Singapore Police Force, Central Narcotics Bureau and Prisons Department. This saw the growth of a special breed of doctors and nurses who willingly worked round-the-clock and met the needs of inmates and drug addicts.
To further tap on the resources from the capital market, Raffles Medical Group was listed on the Main Board of the Singapore Stock Exchange on 10 July.
- 1998
The Group further advanced its stake in Hong Kong when it was appointed exclusive medical provider for Hong Kong's Chek Lap Kok Airport.
- 1997
Raffles Medical Group acquired, in January, the medical group - Drs Oram & Partners - which provided a platform for expansion of its Hong Kong practice.
In order to realise its desire to provide for tertiary medical support, the Group had to raise funds in the capital market. On 11 April, Raffles Medical Group became the first full-fledged healthcare provider to go public in Singapore when it got listed on SESDAQ, the second board of the Stock Exchange of Singapore.
- 1996
With companies looking for ways to contain employee healthcare costs, the Group started its managed care programme - RafflesCare - under an exempt insurance licence from the Monetary Authority of Singapore.
- 1995
At a time when expatriate doctors are making their way out of Hong Kong, Raffles Medical Group opened its first overseas clinic in Hong Kong at the Lane Crawford Building on Queen's Road in December.
- 1994
Raffles Medical Group's flagship clinic in Straits Trading Building moved to Caltex House.
- 1993
As the network of clinics expanded, the idea for an ambulatory surgery centre took shape when Raffles SurgiCentre opened on 18 September at No.182 Clemenceau Avenue as the first standalone day surgery centre in Southeast Asia.
- 1992
At a time whereby healthscreening was growing in popularity among Singaporeans, Raffles Diagnostica was set up to provide laboratory and radiology services to complement the Group's medical services.
- 1990
Raffles Medical Group was appointed in June to be the exclusive medical provider for Changi International Airport operating clinics in Passenger Terminal 1 and 2 and the Cargo Complex. A round the clock, 365 days a year service was started to serve the 24 million passengers transiting through the Changi International Airport and airport workers.
Following the demand for a reliable dental service for the passengers and crew, dental services were established in the Airport Terminal clinic as a structured entity of the Raffles Medical Group under the business name, Raffles Denticare.
- 1982
Raffles Medical Group established its flagship clinic in Straits Trading Building to serve the corporate community in the commercial centre in Raffles Place.
- 1980
To serve the growing patientload, the Cecil Street clinic was relocated to a larger 2000 sq ft unit in Tuan Sing Tower and the name of the practice was changed to Raffles Medical Group, adopting the name of Dr Loo and Dr Loh's alma mater - Raffles Institution.
- 1976
Partners Dr Loo Choon Yong and Dr Alfred Loh took over Teng's Clinics at Cecil Street and Maxwell House, and operated the practice under the name Drs Teng & Partners on 1 August.
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